In Device Manager, expand the Bluetooth node.Right-click the Start button to open its context menu.Anything lower than that is an older version of Bluetooth. If your Mac is equipped with Bluetooth 4.0, LMP Version will say 0圆.

Scan down the list of information until you find 'LMP Version.'.Select Bluetooth from the sidebar on the left, underneath 'Hardware.'.Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead. That said, I will have someone follow-up on this to ensure you've been helped, If you feel I was helpful, simply click on Accept as Solution to help the community grow, If the issue persists, update the wireless card and BIOS drivers from the HP website: click here to find and install the same. If Windows doesn't reinstall the driver automatically, open Device Manager and select Action > Scan for hardware changes.Windows will try to reinstall the driver. After your device shuts down, wait a few seconds, and then turn it back on.Select the Start button, then select Power > Shut down.In Device Manager, select Bluetooth. Press and hold (or right-click) the Bluetooth adapter name (which may include the word “radio”), and select Uninstall device.In the search box on the taskbar, type device manager, and then select Device Manager from the list of results.If you don't see the Bluetooth icon, but Bluetooth does appear in Device Manager, try uninstalling the Bluetooth adapter, shutting down your PC, and triggering an automatic driver reinstall: Under Find and fix other problems, select Bluetooth, select Run the troubleshooter, and follow the instructions.Ģ) Uninstall the Bluetooth adapter in Device Manager Select the Start button, then select Settings > Update & Security > Troubleshoot. Here are a few steps that should help resolve the issue: Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

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